Genergy Australia is committed to treating the personal information we collect in accordance with the Australian Privacy Principles in the Privacy Act 1988 (Cth) (Privacy Act). This policy sets out how Genergy Australia handles personal information.
We may collect and hold personal information about you, that is, information that can identify you, and is relevant to providing you with the services you are, or someone else you know is, seeking. The kinds of information we typically collect include name, address, date of birth, age, contact details like phone numbers and email addresses, as well as electronic information from your use of our website (see further below).
Genergy Australia use a variety of formats for the collection of personal and sensitive information. These include:
The personal information that we collect and hold about you depends on your interaction with us. Generally, we will collect, use and hold your personal information if it is reasonably necessary for or directly related to the performance of our functions and for the purposes of:
If you access our website, we may collect additional personal information about you in the form of your IP address or domain name.
Our website may contain links to other websites. We are not responsible for the privacy practices of linked websites and any linked websites are not subject to our privacy policies and procedures.
Generally, we only use or disclose personal information about you for the purposes for which it was collected (as set out above). Although, we may disclose personal information about you to:
We store your personal information in different ways, including in paper and in electronic form. The security of your personal information is very important to us.
We take reasonable measures to ensure that your personal information is stored safely to protect it from misuse, loss, unauthorised access, modification or disclosure, including electronic and physical security measures.
Your personal information will be stored in servers located in Australia for the purposes set out above. We may disclose your personal information to third party service providers located in one or more overseas countries. Where we disclose your personal information to a third party that is located overseas or that will hold your personal information overseas, we will take reasonable steps to ensure that the overseas recipient of your personal information handles your personal information in accordance with the standards required under the Privacy Act.
If you wish to make a complaint about a breach of the Privacy Act, Australian Privacy Principle or a privacy code that applies to us, please contact us as set out below and we will take reasonable steps to investigate the complaint and respond to you. If you are not happy with our response, you may complain directly to the Australian Information Commissioner.
Street address: Genergy Australia, 6/36 Achievement Crescent, Acacia Ridge QLD 4110
Email address: email@example.com
Telephone: 07 3277 5655